|
For mission critical
application we know that you cannot simply rely on forums and online materials: you need experts to
take care of your specific needs! |
Support Service
With the Projectivity Support service you are totally covered! Should you have any problems at
any time, contact the support service through the Projectivity ticketing application. Post your
ticket and we'll answer and solve your problem.
How to purchase Support Service
Mail to:
sales@projectivity.biz
Payment in advance via
will be required to activate the service. Invoice will be sent upon payment process completes.
Prices
| Support Option |
Description |
Price |
|
Community Support
|
Community Based (not guaranteed by SoftInstigate)
Forum Access
Online Documentation
Tutorials and White Papers
Sample Frameworks |
FREE
|
|
Case by Case
Support |
1 case
Including 4 hours of support work
Guaranteed first-response within next business day
|
€ 249
additional services € 60 per hour |
Case by Case
Support
5 cases package |
5 cases
Including 4 hours of support work for each case
Guaranteed first-response within next business day
|
€ 999
additional services € 50 per hour |
|
Premium Support
|
Time based
Including 16 hours of support work per month
Guaranteed first-response within next business day
|
€ 600 per month
6 months minimum
additional services € 40 per hour
|
|
